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New Member
posted Feb 16, 2022 1:59:01 AM

Why turbo tax took more money from my refund

I paid just 117 for the TurboTax services and you took more

0 4 1432
4 Replies
Intuit Alumni
Feb 16, 2022 4:28:49 PM

Can you provide more information? Was it for the software or something else?

Level 7
Feb 16, 2022 4:37:52 PM

Maybe an employee tax specialist that works for turbotax can come along at tell you that they charge an additional $45 fee if you want to pay your fees through your tax refund.  That is disclosed in the page that allows you to set that up.

New Member
Jun 27, 2022 3:33:12 PM

I spoke to someone fron6the IRS. they did and adjustment on my taxes.  Come to find out they owed me more money 2,643 .00 more.  My original refund was 1,343.00. So when they did the adjustment the person from IRS said turbo tax took $393.00 out for using your software.  I have NEVER!! paid that much to use Turbo tax. Can you guys please send me the money you took. Thank you! It also would be great if I could talk to a live person!!

Level 15
Jun 27, 2022 4:26:10 PM

@Nonah5 The IRS has no way whatsoever to know your fees for using TurboTax so perhaps you misunderstood something.

 

How can I see my TurboTax  fees?   

https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online

 

What is Refund Processing Service?