Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Mar 12, 2020 4:20:24 PM

Why the ***** can I not get ahold of an actual himan being unless I pay this site 80 dollars? You guys screwed up! The IRS jas no information about my tax return!

0 2 393
2 Replies
Expert Alumni
Mar 12, 2020 4:38:04 PM

Do you have email confirmation of the transmission or acceptance of your return? The IRS updates in 24 -48 hours. You can track via the IRS Where's my Refund tool?

 

Where's My Refund

 

Log into your TurboTax account to view if you completed submission of the return. You can contact TurboTax Support and they can review if the return was submitted and accepted. 

 

What is the TurboTax phone number

Level 15
Mar 12, 2020 4:46:44 PM

Maybe you didn't finish filing or your return rejected.

 

Did you go all the way to the end and hit the big orange Transmit Returns Now button?

 

You can check your efile status here     

https://turbotax.intuit.com/tax-tools/efile-status-lookup/   

 

When you efile you get back 2 emails.  The first email only confirms the transmission.  The second email says if the IRS (or state) Accepted or Rejected your efile.

 

When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc.  what does it say? If it says Ready to Mail that means you are suppose to print and mail your return to the IRS.