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New Member
posted Feb 14, 2020 12:08:17 PM

Why my mailing address is it not working? i follow all the steps for a foreign country and it's still not working

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5 Replies
Expert Alumni
Feb 14, 2020 2:45:42 PM

Just to verify you are trying to enter your foreign mailing address under "my Info" and it won't let you enter the foreign address in the fields?

 

  1. Login to your TurboTax Account 
  2. Click "My Info" from the left side of your screen
  3. Please scroll down to “Mailing address”  and click "Edit"
  4. Select "Foreign Country" as the "Type of mailing address"

Returning Member
Mar 4, 2020 12:28:47 PM

I was able to add a foreign address, however, when I try to e-file my taxes it keeps saying that Im missing the state and zip code. It wont let me file unless I type a US address.

Expert Alumni
Mar 5, 2020 7:26:36 AM

Please try the following:

 

1) go back to the MY INFO section and change the address to the same one the US credit card is registered to 

2) complete the FILE tab long enough to pay the TT fees 

3) return to the address section of the MY INFO tab and put the actual foreign address back 

4) complete the FILE tab again all the way until you can transmit the return. 

 

 

New Member
Mar 5, 2024 12:33:29 PM

I paid the fees using a friends CC and his address without having to change the My info address. I can't e-file either for the above reason. It demands a State and ZIP code.

Expert Alumni
Mar 5, 2024 1:08:53 PM

Yes, you can file federal (IRS) returns if you or your employer has a non-U.S. address. However, there are some restrictions regarding foreign-address returns:

 

  • IRS regulations require a U.S. bank account to receive your tax refund, and you'll need a U.S. bank account (or credit/debit card with a U.S. billing address) if paying additional federal taxes owed.
  • Like many stateside merchants, we require a U.S. billing address to pay for TurboTax if using a credit or debit card.
    • If you're deducting fees from your refund with the optional Pay With My Refund service, you'll need a U.S. or APO/FPO/DPO address.
  • Products like TurboTax Free Edition and TurboTax Easy Extension require a U.S. or APO/FPO/DPO address upon registration.

If your return is subject to any of these restrictions, then you won't be able to efile.

 

@Gman11762