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New Member
posted Jun 27, 2020 8:07:09 AM

Why is turbotax messing with my money

For a year and a half my taxes havent been accepted. Irs said i didnt attempt. But i cant redo the taxes?

0 3 395
3 Replies
Expert Alumni
Jun 27, 2020 9:20:26 AM

Why were your returns not accepted?

 

Did you receive a message as to why they were rejected?

 

If the IRS will not accept an E-file return, generally you should print it out and mail it in.

Level 15
Jun 27, 2020 9:33:10 AM

you waited too long to start asking questions. It's too late now.

you must file 2018 or earlier years on paper via US Mail.

Level 15
Jun 27, 2020 10:55:50 AM

A year and a half?  So you are talking about a 2018 return?

 

Online tax preparation and e-filing for 2018 returns is now permanently closed.  You had until midnight on Tuesday, October 15 to finish and attempt to e-file; if your e-file was rejected you had until October 20 to make corrections and re-file. Now it is too late to use online software or to e-file. If you have any changes/corrections at all to make to your 2018 return, you now have to complete it using desktop software, which you must download to a full PC or Mac  (not to a mobile device).Then you need to print, sign and mail it.

https://ttlc.intuit.com/questions/2559403-how-do-i-finish-a-prior-year-return-that-i-started-in-turbotax-online

If you already paid for your online software you can ask customer support for a download of the desktop software.

They are available from 5 a.m. to 5 p.m. Pacific time Monday-Friday.

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 5 p.m. Pacific time   Monday - Friday

If you are getting a refund, there is no penalty for filing late.  If you owe tax due, then file and pay the amount due as shown on the Form 1040, but expect a bill later from the IRS for the penalty and interest you will owe.  Only the IRS will calculate this—TurboTax will not calculate it.