When you entered your personal information in the My Info section of the program did you indicate that you are active military?
Have you entered a military W-2 for income in the W-2 section of the program?
After entering the W-2 on the screen Let's check for uncommon situations did you check the box Active military duty?
I have entered all those things, albeit I am National Guard and not active duty. I included my enlisted rank as well, and I am still being charged $108 to file federal and state. Is it because my W2 is coming from DFAS and doesn't say "National Guard" or something on it?
@tonsofmuscles wrote:
I have entered all those things, albeit I am National Guard and not active duty. I included my enlisted rank as well, and I am still being charged $108 to file federal and state. Is it because my W2 is coming from DFAS and doesn't say "National Guard" or something on it?
The program uses the EIN on the W-2 to verify that it is a military W-2. Since you received the W-2 from DFAS it should recognize the W-2 as being military.
Contact TurboTax support for this issue. Use the key words Billing Issue
See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
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