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Level 2
posted Feb 19, 2022 12:00:53 AM

Why is TT taking more fees than is on my order that I agreed to? My order is for $215 in fees and when I check sbtpg.com it tells me they're taking $265.

From sptpg.com, Why is there a second refund transfer fee? Is this lawsuit territory?

Total bank fees  $79.00

Federal Refund Transfer Fee $39.00
1st Refund Transfer Fee $40.00
State Tax on Product $10.56
Tax Preparation Fee $176.00
Total $265.56... WTF

Bottom line of my order.....
Total (5 items): $215
plus applicable sales tax

0 1 356
1 Replies
Intuit Alumni
Feb 21, 2022 9:24:41 AM

We’re aware of an issue related to your Refund Processing that may have caused you to see a smaller-than-expected refund.


We’re in the process of reimbursing all who were affected. Within the next 24-48 hours, those affected will receive a credit for $36.25 or $37.25. If you were affected, look for a deposit (in the bank account associated with your return) labeled, “Remaining Federal Refund Due.  If you don't see that deposit in a few business days, please contact our phone customer service here