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New Member
posted Feb 7, 2023 7:19:25 PM

Why is "The credit card option is not available due to your filing choices." this appearing and how do I fix it? I paid by credit card last year.

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3 Replies
Intuit Alumni
Feb 8, 2023 10:28:34 AM

Did you choose Pay with my Refund? If so, please follow the instructions below to remove it. 

How do I remove Pay With My Refund fees in TurboTax Online and change ... 

@jenniejean13 

New Member
Feb 11, 2023 1:31:44 AM

No, I didn't select pay with my refund.

Intuit Alumni
Feb 12, 2023 9:50:20 AM

You may need to contact customer service directly for assistance. Please see the following information here for more details. 

 

@jenniejean13