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New Member
posted Apr 15, 2025 4:25:27 PM

Why is my return not submitted, but my credit card has been authorized for payment of federal taxes?

I received a screen that says my card cannot be authorized so my return was not filed. I have checked my credit card company and it has been authorized for the amount due.

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1 Replies
Expert Alumni
Apr 17, 2025 10:15:32 AM

Please call TurboTax Customer service if you are still experiencing this problem.  Here is a link:  Turbo Tax Customer Service