Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Mar 2, 2020 2:55:49 PM

Why is every credit card having trouble being authorized, three different cards used accounts and addresses checked for accuracy to no avail

0 3 349
3 Replies
Expert Alumni
Mar 2, 2020 3:29:30 PM

Does the name and address associated with the Credit Card match the name and address on your tax return?

 

Click this link for more info on Error for Credit Card Payment.

 

 

Level 1
Mar 3, 2020 8:56:14 AM

why does it need to match the name on the tax return?  what if I'm preparing multiple family members tax returns? 

Intuit Alumni
Mar 3, 2020 6:59:01 PM

 @tekniklee

If you are preparing multiple family returns you can choose to use the CD/Download. One person will  purchase the product, and can prepare 5 different returns. It is different than online version.