Edit the W-2....go to the street address and delete whatever is in the software, There might be too many characters for the software to accept...or some hidden characters....then re-enter it manually, using abbreviations for St, or Blvd, or Ln, Cir, or Rd...etc..
I’ve already manually re-entered and corrected the information and it still won’t let me continue!! Why? It reverts back to the original
have no idea.....maybe you have to entirely delete the original W-2 (the whole thing) and re-enter it ALL manually..i.e. don't just edit what was snapped. Create an entirely new one.
....but that's just a guess as I would never use that method to enter a W-2 in the first place...too many ways for it to get totally fouled up.....and it's far safer to use a full computer to prep taxes. Never ever use a phone or narrow screen tablet.
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