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Level 4
posted Mar 17, 2025 6:55:01 PM

Why have "Premium Services" been surreptitiously enabled in my desktop version of TurboTax Deluxe

How can I cancel this unwanted hidden add-on,  that I was never asked to accept, and get a refund for this hidden charge.  I bought and downloaded the DESKTOP version of TurboTax Deluxe.  The description of "Premium Services" says it's only in the on-line version.  How did it sneak into my desktop version?

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1 Replies
Expert Alumni
Mar 18, 2025 7:38:12 AM

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service