You never download a W-2 from the IRS. Your employer sends it to a data warehouse that Turbotax and other tax prep companies subscribe to. You probably have a blank or partial W-2 in your return that can't be substituted with a downloaded one.
If you go back to the beginning of the W-2 interview and click "I have another W-2" it should open the download again, and you download your W-2 as a new one. The delete the blank or partial W-2.
Turbo Tax is not giving me the option to Download the W2 information. I am running the local (CD installed) version. When I get to W2 it only has review or step by step but doesn't give the option to download
Yes... I am starting to do a return, get to Wages section, and to W2's. It is forcing me to enter all of the information manually. It never gives the option to Download.
Please follow the instructions here to import a w2 using the desktop version.
Please let us know if you need additional assistance.
I have the same issue with the on-line version
there is no longer an option to download/import w2 from employer
going back to the beginning of the W-2 interview and click "I have another W-2", does not give the option
Try closing TurboTax, clear your Cache and Cookies if you are using TurboTax Online, and reopen TurboTax. You can also try a different browser.
Also, make sure you have ran all updates.
If using TurboTax Online: Clear your cache and cookies. See this FAQ, for your particular browser.
If using TurboTax Desktop: Please see this FAQ.