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Level 1
posted Apr 13, 2022 6:14:49 PM

Why does Turbo Tax say I have to mail in a tax payment voucher if the program is set up for direct debit?

Efiled a Hawaii tax return with Direct Debit set up for the balance due.

 

Turbo Tax says I still need to mail in a tax payment voucher to complete the return.  Hawaii Department of Taxation says voucher only needed if attaching check.

0 2 1119
2 Replies
Expert Alumni
Apr 13, 2022 7:15:53 PM

If you entered your direct debit information, you can disregard the payment vouchers.  They are included as a convenience.  

Level 1
Apr 14, 2022 2:16:30 PM

Thanks for the info - The program should say that instead of "you are still required to ptint & mail these forms".

And, Turbo Tax Support should be briefed on this - instead of saying that since the program says required it's required - call the taxing agency if you don't believe the program.