I have tried in both Brave browser and Firefox with the same result. I enter my API keys when prompted, and turbotax appears to successfully connect to my Kraken account. It then shows a progress bar, says it is importing a specific number of transactions, and says it will take 1-3 minutes. The progress bar quickly fills up all the way to about 99%, then then... nothing. It hangs at that "almost done" point for 5 minutes or more then reports "We could not import this".
As I am having the exact same issue on repeat attempts in multiple browsers - and as the kraken import feature just became available yesterday - I'm almost certain this issue is a turbotax bug and not a problem on my end. I can find no other way to report this problem to Intuit outside of the community support option.
In TurboTax Self-employed Online, you may be able to upload a .csv file by following these steps:
The .csv should follow this format.
.csv file format.
A B C D E
purchase date date sold proceeds cost basis currency name
11/24/2021 2/1/2022 1,779.96 1,916.52 ABFOA
12/7/2021 4/1/2022 1,111.46 1,225.45 ABFOA
11/24/2021 3/1/2022 1,638.54 1,638.54 ABFOA
Yes, I am aware of the option to import a .csv file. This defeats the purpose of the crypto import, though; it's supposed to be convenient and quick. If I have to download one .csv file from cracken, create a new spreadsheet, then manually copy over a bunch of values into the different format, then I'm practically just entering all of the information manually anyway. This is not an adequate solution to the failure of a promised "feature" to work. Is Intuit aware of and addressing the problem?
Are there more than 10,000 transactions imported? As Turbo Tax will only allow up to 10,000 to import. @mikjosjon-gmail-