This is a public forum. We do not have access to your account and cannot see your screen.
See this previous response to a thread by @MonikaK1
https://ttlc.intuit.com/community/taxes/discussion/why-am-i-receiving-0-for-my-state-if-they-claimed-i-had-an-overpayment-i-selected-to-put-it-in-this/00/3450092#:~:text=Whether%20you%20receive,Federal%20tax%20agency.