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New Member
posted Feb 7, 2023 7:36:33 AM

Why do I receive a message that says We're experiencing internet transmission problems when I click transmit returns ?

0 3 535
3 Replies
Expert Alumni
Feb 7, 2023 7:57:48 AM

Please try refreshing your browser and even try using a different browser, clearing your cache, and deleting your cookies.  

 

Here are two articles below that will show you how to clear your cache and delete cookies.  

How to clear your cache - Community  

How do I delete cookies? - Community  

New Member
Apr 13, 2023 7:17:10 PM

What if you are on the desktop app?

Expert Alumni
Apr 14, 2023 10:58:09 AM

If you are on the desktop, please follow the instructions here to update your software. 

 

Please let us know if you are still having issues. @121619614961