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New Member
posted Apr 14, 2024 9:50:48 PM

Why do I not have the option for Turbo Tax Deluxe instead of premium?

0 4 1688
4 Replies
Level 1
Apr 14, 2024 9:59:07 PM

Same problem. The lowest tier they show when I sign in is "Premium" at  $129.00

Expert Alumni
Apr 16, 2024 11:53:25 AM

Did you file a year ago and use TurboTax Premium?  The information pulled up from one year ago may require the Premium package.

 

@curiouscharacter 

New Member
Feb 23, 2025 9:06:58 AM

I have used turbotax far too many times for this bs. I was allowed to only get premium for what? cause I had nothing different from last year at all other than the amount of money I made, which was less? How come I was not allowed the deluxe version?

Expert Alumni
Feb 23, 2025 9:12:00 AM

To see your fees, click on Tax Tools on the left side of the screen. Then click on Tools. You will see My Fees in the center of the screen. 

 

If you want to downgrade, this FAQ will tell you how: How do I downgrade to a different TurboTax Online product?