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New Member
posted Feb 12, 2021 7:17:34 AM

Why did my refund change between yesterday when I signed out, and today when I signed back in?

I had a refund over a thousand dollars more when I signed out yesterday. I went in today to actually finish filing my taxes, and my refund dropped drastically. How did that happen?

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2 Replies
Level 2
Feb 12, 2021 7:21:21 AM

Did Turbo update your software just before you started using it?  They would have indicated that they updated the software as soon as you signed on.  That would change numbers.

Intuit Alumni
Feb 12, 2021 5:51:45 PM

Please contact customer support here for further assistance so that we can take a look at what is going on to better assist you.