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New Member
posted Jun 7, 2019 5:32:06 PM

Why are you scamming me!!!! You are holding my returns captive til I pay you for a free service!!!!!

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4 Replies
Level 15
Jun 7, 2019 5:32:07 PM

What are you trying to do?  E-file your 2018 tax return or print the 2018 tax return?

Level 15
Jun 7, 2019 5:32:07 PM

Did you get an email asking for the fees?  That's because the IRS is holding your refund and hasn't  sent it yet.  

Level 15
Jun 7, 2019 5:32:08 PM

TT does not receive tax refunds. Or are you trying to print a copy of prior year return ?

Level 15
Jun 7, 2019 5:32:10 PM

IRS Free File Program - https://apps.irs.gov/app/freeFile/

If you are eligible you can use the TurboTax Free File Program which is free to file both a federal and state tax return.  The Free File Program edition is a full featured personal tax program and on a separate website from the TurboTax online editions.

To qualify for free 2018 federal and state tax returns with the Free File Program, you'll need to meet at least one of these requirements:

  • A maximum 2018 adjusted gross income (AGI) of $34,000; or
  • You qualify for the Earned Income Tax Credit (EITC); or
  • You served as active duty military (including Reservists and National Guard) with a maximum 2018 AGI of $66,000 (you'll also need a military-issued W-2).

See this TurboTax support FAQ on the Free File Program - https://ttlc.intuit.com/questions/1900583-what-is-turbotax-freedom-edition

See this TurboTax support FAQ for the difference between the Free File Progam and the Free edition - https://ttlc.intuit.com/questions/2572617-what-s-the-difference-between-freedom-edition-and-free-edi...

And see this TurboTax support FAQ on how to switch to the TurboTax Free File Program - https://ttlc.intuit.com/questions/2026912-how-do-i-switch-to-turbotax-freedom-edition