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New Member
posted Mar 7, 2025 9:13:13 AM

Why are random accounts attached to my turbotax account? Why can I not delete the wrong information from my account? Why is there no convenient customer service?

The AI answers had nothing to do with my questions. Just more wasted time.

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1 Replies
Employee Tax Expert
Mar 11, 2025 7:55:34 PM

Use this link to verify any accounts you may have under your information.  Once you confirm the correct account, you can use the following link to update your incorrect information as applicable.

 

How do I update my TurboTax account info?