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New Member
posted Jun 4, 2019 7:05:10 PM

Why am I not able to file my taxes? It has not asked me to take a picture of my tax forms either

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1 Best answer
Level 15
Jun 4, 2019 7:05:12 PM

You cannot e-file a tax return without income.  Go to Federal>Wages and Income to enter your W-2.  If you are using the mobile app you can snap a photo of it--but check carefully to make sure every box goes in correctly.  You cannot take photos of any of you other tax documents--you need to enter them yourself.

1 Replies
Level 15
Jun 4, 2019 7:05:12 PM

You cannot e-file a tax return without income.  Go to Federal>Wages and Income to enter your W-2.  If you are using the mobile app you can snap a photo of it--but check carefully to make sure every box goes in correctly.  You cannot take photos of any of you other tax documents--you need to enter them yourself.