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New Member
posted Jul 9, 2020 8:38:42 AM

Why am I being charged 110 dollars to use this service when I have a simple return?

0 2 1022
2 Replies
Level 15
Jul 9, 2020 8:41:47 AM

There are 2 free versions. In the regular Turbo Tax Free Edition, information that you can enter is limited now.  Why do I have to upgrade from the Free Edition?
https://ttlc.intuit.com/community/upgrading/help/why-do-i-have-to-upgrade-from-free-edition/00/26379

To go back to a lower version or the Free Edition you can try to clear and start over https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-clear-and-start-over-in-turbotax-online/00/26444

OR There is also The Turbo Tax Free File program which is free for federal and state.  And has more forms than the Federal Free Edition, like Schedules A, B, C , D, E, F, EIC, H, K-1, SE,  etc.

To qualify for the Free File website  you just need to meet one of these 3 things
AGI $36,000 or less
Active duty military with AGI of $69,000 or less
OR qualify for EIC (earned income credit.)

In order to use the Free File program, you have to start it at a special website. Try signing in at the top right
https://freefile.intuit.com/

Level 15
Jul 9, 2020 8:44:49 AM

You are posting from the Deluxe version which is $60 for federal and another $50 for a state return. You either mistakenly started in the Deluxe version rather than the Free Edition or your were required to upgrade to Deluxe because your tax return required a schedule in addition to form 1040 in order to comlete it.

If you have not paid, registered or filed your return, you can clear and start over in the Free Edition if you don't need Deluxe: https://ttlc.intuit.com/questions/2586254-using-clear-start-over-in-turbotax-online

 

There is another free product from the Free File Program that you might be able to use in place of the Deluxe version.

You qualify if you had $36,000 or less AGI or $69,000 or less military family AGI or qualify for EITC. Click on See if you qualify then Yes (if you do) then Start Now button, then choose Create an Account.
https://ttlc.intuit.com/questions/2026912-how-do-i-switch-to-turbotax-free-file-program