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Returning Member
posted Jan 24, 2026 12:42:00 PM

Where to input activation code

I purchased TurboTax Home & Business from Amazon. I have it installed on Windows 11. I cannot figure out where to input my activation. The program just keeps asking questions trying to get me to start my taxes. I searched for a solution on Google, but cannot find anything that helps. I do not know what to do.

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5 Replies
Level 15
Jan 24, 2026 12:43:46 PM
Returning Member
Jan 24, 2026 12:48:53 PM

I already found those instructions. When you go to products and billing like it says to do, there is no place to enter your product code. 

Employee Tax Expert
Jan 29, 2026 11:11:45 AM

Are you sure that you are using the installed version on your computer and not the online version.  Your desktop version should request your activation code.

Level 15
Jan 29, 2026 11:16:53 AM

Did you install it this way?   Do you have the Turbo Tax shortcut Icon showing on your computer?

 

How to install and Activate the Desktop CD/Download program with a License Code

How to install TurboTax CD/Download software with license code

Returning Member
Jan 29, 2026 11:23:53 AM

I found it after a while. Thanks!