Where is my turbotax download?

You might have more than 1 account.  Use this TurboTax account recovery website to get a list of user ID's for an email address.  Run the tool against any email addresses you may have used https://myturbotax.intuit.com/account-recovery  

If you need to download your program…..
https://ttlc.intuit.com/questions/1901289-download-your-turbotax-software-purchase   

Access your downloads here
https://shop.turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download

I could not load turbo tax software, the license code is not good

Please see the below TurboTax Help Article for assistance with your license code:

My code doesn't work

@skamash

Didn't help.  THERE'S NO DOWNLOAD BUTTON!

Please feel free to contact Customer Support so you can speak with someone who can assist you.

@tomjv