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New Member
posted Mar 9, 2025 3:02:37 PM

Where do I insert my license code to start 2024 taxes?

0 11 1851
11 Replies
Level 9
Mar 9, 2025 3:10:06 PM

The license code is for desktop tax program.  It is not used for the online program.  When you download and install the desktop version, a screen will come up to input your license code.

Level 15
Mar 9, 2025 3:10:16 PM

See this TurboTax support FAQ for entering the license code when you are installing the desktop software on your computer - https://ttlc.intuit.com/turbotax-support/en-us/help-article/license-information/install-turbotax-cd-download-software-license-code/L1wFOSXur_US_en_US?uid=m826rops

Level 10
Mar 9, 2025 3:14:51 PM

If you need to enter a license code when you first start TT it will ask you to enter it. I don't know if the online program requires a code or if this is only for the download program which is what I use.

New Member
Mar 10, 2025 7:15:14 AM

I downloaded the 2024 home and business turbo tax and when i went back to activate with the code it wouldnt let me

 

New Member
Mar 10, 2025 7:16:18 AM

shoot what did i do wrong I thought i was doing  the right download

 

New Member
Mar 14, 2025 7:09:43 AM

It asks fir my license code, when I put it in nothing happens??

Expert Alumni
Mar 17, 2025 5:31:31 PM

If you are having issues with your TurboTax Download, use the following FAQ for assistance:

 

@rhondaadam 

New Member
Mar 18, 2025 6:00:12 PM

What is the problem?  I have my license code from Sam's Club and can't insert to start my home and business

personal taxes.  Help me!!!

Expert Alumni
Mar 18, 2025 6:04:16 PM

You enter the code when you install your download file.   @Telizabethann73    See this TurboTax FAQ for full instructions.

New Member
Apr 11, 2025 11:11:19 PM

I am having the same problem!  I was never prompted to input it and filled out all the information and now cannot figure out how to save it and resume tomorrow!  Poor show!!!

Level 15
Apr 11, 2025 11:19:26 PM

@ransomcb   Sounds like you got into the Online version instead of the Desktop program you bought.

 

If you have a License Code, you need to download and install the program on your computer and can move your online return to the Desktop program. You can continue your return in the Desktop program without paying for Online.


How to switch…….
https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-switch-from-turbotax-online-to-the-turbotax-software/00/26129


Do you need help installing the Desktop program? How to get started with the Desktop program, install and activate it
https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-delivery/download-software-turbotax-com/L7u9oLEkq_US_en_US?uid=luqgvzrd