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New Member
posted Feb 1, 2024 9:43:54 AM

When using code, there is no space for the last number, if you put the last number in you can only download for Mac. The windows option is blacked out. What now?

Paid for two codes already. Went through Fidelity who offered a discount.

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2 Replies
Expert Alumni
Feb 1, 2024 10:38:06 AM

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

New Member
Feb 2, 2024 11:33:52 AM

Called them. Waited an hour, got someone. Couldn't answer question. Promised to call us back. Never did.