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New Member
posted Jun 4, 2019 3:15:26 PM

When I typed my and my spouse's name to e-file, it says that first names do not match. There is no typo. I tried many times and restarted my computer. Issue persists.

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1 Best answer
Level 15
Jun 4, 2019 3:15:28 PM

Go back to the MY INFO section and edit both of your first names ... clear the data  field and enter them again to get rid of any ghost entries ... then try to efile again.

1 Replies
Level 15
Jun 4, 2019 3:15:28 PM

Go back to the MY INFO section and edit both of your first names ... clear the data  field and enter them again to get rid of any ghost entries ... then try to efile again.