Exactly what are you trying to load from where to where? Like transfer 2018 return into 2019? Or move a 2019 return from online to the Desktop program?
I also want to load my 2019 return that I did online into the desktop Turbo Tax version, because I cannot pay the fee with a foreign credit card. I have now bought the desktop version but it will not load the *.tax2019 file that I completed online. What can I do to avoid going through the whole thing again?
To switch from online to desktop…..
Even before you pay for the online version you can switch to the desktop version and you won't have to re-enter your information. To continue in the desktop version see this…….
https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-switch-from-turbotax-online-to-the-turbotax-software/00/26129
You need to download the .tax2019 file from online to your computer. But after you get the program installed the first thing to do before you open your tax return .tax file is to update the program and install any state programs you had. So you first might need to start a fake return to be able to download the state program (go to FILE - NEW). Then you just OPEN your file, go up to FILE - OPEN. It should find your .tax2019 file or if it doesn't you can browse (using Find a Tax File) to where you saved it.