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New Member
posted Feb 7, 2024 12:45:31 PM

When I try to open my 2023 turbo tax it says my processor not compatible. I have a 64 bit OS, ARM-based processor Snapdragon (TM) What should I do?

Should I try to exchange my version for a different one?

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1 Replies
Expert Alumni
Feb 9, 2024 10:33:12 AM

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service