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New Member
posted Feb 6, 2024 5:06:11 PM

When I try to "File your returns" it asks for Driver's License, I enter the info and press continue and it goes back to the file your returns screen. How do I continue?

Basically won't let me finish E-filing because it kicks me back to the Step1, Step 2, Step 3 Screen every time I try to continue past driver's license info.

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1 Best answer
Expert Alumni
Feb 6, 2024 5:26:51 PM

Close TurboTax, clear your Cache and Cookies, open TurboTax and return to the File section again.

 

Basically, your Driver's License is not required to Efile a Federal Return, but if you skip entering the info, you may need to print and mail your State Return. 

1 Replies
Expert Alumni
Feb 6, 2024 5:26:51 PM

Close TurboTax, clear your Cache and Cookies, open TurboTax and return to the File section again.

 

Basically, your Driver's License is not required to Efile a Federal Return, but if you skip entering the info, you may need to print and mail your State Return.