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New Member
posted Jun 3, 2019 1:42:28 PM

When I got done my total refund was 8660.00, then I got a email saying they accepted it and it went down to 3500.00 why ????

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1 Replies
Intuit Alumni
Jun 3, 2019 1:42:29 PM

It could be due to an IRS or state refund offset.  A refund offset is when a refund is reduced or intercepted to pay off delinquent debt. If it is due to an offset you will receive a letter in the mail that will explain the reason.

https://ttlc.intuit.com/replies/3288510

Also, sometimes changes are made by the IRS or State Department of Revenue to your tax return.

You may also contact your state (expect a long wait time):

https://ttlc.intuit.com/replies/3302452