Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Apr 28, 2024 10:40:53 PM

When i get to the very end and try to efile it asks me to verify my phone number but it wont send me the text or call me

0 1 14344
1 Replies
Level 15
Apr 28, 2024 11:15:39 PM

Jhpools53  asked:  "When i get to the very end and try to efile it asks me to verify my phone number but it wont send me the text or call me."

 

Are you sure it's not asking you to verify your email address by sending a code to your email address?  

 

FAQ: What if I'm having trouble with my filing verification code?

https://ttlc.intuit.com/community/security/help/what-if-i-m-having-trouble-with-my-filing-verificati...

 

When you go to your email to pick up the 6-digit code, be sure to leave the window open that asks for the code.   If you close it, that resets everything, and the code will be seen as invalid.   If you need to use a different email address to receive the code, the FAQ above tells you how.