Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Level 2
posted Mar 1, 2025 11:09:47 AM

When I enter Turbotax License code to activate Turbotax, I get error code 606. I have entered the license code correctly. How can I fix this issue?

I am using Premier version. I have double checked the license code that I have entered.

1 35 2609
24 Replies
Expert Alumni
Mar 3, 2025 2:27:28 PM
New Member
Mar 3, 2025 6:11:18 PM

I'm having the same issue. I bought my version at Costco

New Member
Mar 4, 2025 8:10:50 AM

I purchased a Standard copy of Intuit Turbotax from Costco and I can not find the standard version to download and receive error code 606 fron the version I did download. Can you assist ?

 

Level 2
Mar 4, 2025 5:27:58 PM

The suggestion of the TurboTax expert I talked to, was to take my copy of Turbotax to Costco and return or exchange it for another copy. Is that the only way to resolve this error 606 issue?

Level 15
Mar 4, 2025 5:31:48 PM

Is anyone here doing a Canada return?   Standard is a Canadian version.  So you might be trying to install the USA version?   This is the USA forum.  

New Member
Mar 7, 2025 3:00:55 PM

When I enter Turbotax License code to activate Turbotax, I get error code 606. I have entered the license code correctly. How can I fix this issue?

Level 15
Mar 7, 2025 3:02:34 PM


@enconey wrote:

When I enter Turbotax License code to activate Turbotax, I get error code 606. I have entered the license code correctly. How can I fix this issue?


You will have to contact TurboTax support for assistance with this problem. 


See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm


Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Level 2
Mar 11, 2025 12:28:07 PM

did you get any answers i get the same thing and bought it at costco also

 

i am ready to shove it in garbage

 

Level 2
Mar 11, 2025 12:29:52 PM

did you do this? as i am very frustrated i have used this program for years and never had this kind of issues

i am not paying again for them to fix there errors

 

Level 2
Mar 11, 2025 12:40:02 PM

i am in Canada and i have purchased the Canadian online version and i get error 606 

theres no help here to fix it i am not paying them again for this program and have used for years

i purchased at costco and in Canada and code doesn't work!

no phone number and no help THANKS INTUIT 

 

Level 15
Mar 11, 2025 12:41:35 PM

@3wheels4me   This is the USA forum.  Here is the Canada forum  

https://turbotax.community.intuit.ca/tax-help

New Member
Mar 15, 2025 2:14:00 PM

Yes I am having the same error code 606 problem and cannot find the answers sent to the other community members??? 

New Member
Mar 17, 2025 1:27:05 PM

Licence code entry?

Expert Alumni
Mar 18, 2025 10:02:04 AM

The license code that was issued to you is not working.  You should return this product to the point where you purchased it and request a new one or download the product direct from TurboTax.

 

@JeffKelowna 

@WHM3 

New Member
Mar 26, 2025 10:50:58 AM

When I get error code 606 how do I fix it?  What is it about?

Level 15
Mar 26, 2025 10:55:43 AM


@Conrad Gilbert wrote:

When I get error code 606 how do I fix it?  What is it about?


That code means you are entering an invalid license code. 

Make sure enter exactly the 16-character combination of letters and numbers you received for the license code.

 

You will have to contact TurboTax support for assistance with this problem. 


See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm

Level 2
Mar 27, 2025 6:34:16 AM

I found out it’s not ment for lap top or computer I took mine back and purchased off website for turbo tax. 

New Member
Mar 27, 2025 1:21:23 PM

Help  I have used Turbotax for years and never had this problem before

 

 

New Member
Mar 27, 2025 1:22:15 PM

Do I start all over or what?

New Member
Mar 30, 2025 4:32:01 PM

Either Do I. I bought at Costco. This year TurboTax 2024. I got error code 606 before activate!!!!!

New Member
Mar 31, 2025 6:55:37 AM

When I enter the License code to activate Turbotax, I receive an error code:   606.

I have entered the license code correctly.  Why am I receiving this error message?  Why is it not allowing me to activate Turbotax.  I purchased it from  Staples.

Level 15
Mar 31, 2025 6:56:40 AM

@rsblack0013 

You will have to contact TurboTax support for assistance with this problem. 


See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm

New Member
Apr 2, 2025 2:06:52 PM

how do I get past the error code...all seems correct

Level 15
Apr 2, 2025 2:08:42 PM

What error code are you getting?  Are you trying to install the program or file your return?