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Returning Member
posted Dec 24, 2021 11:55:58 AM

When I enter my license code I get a message saying it has already been linked to an account. I just opened the package, what is going on?

Turbotax will not accept the license code after I purchased the software.  How can I fix this?

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2 Replies
Level 15
Dec 24, 2021 12:02:36 PM

Contact TurboTax support for this issue.

 

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

Or -

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Level 8
Dec 24, 2021 2:40:15 PM

If you purchased the software from someone other than Intuit, contact the seller for assistance.