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New Member
posted Mar 4, 2025 3:42:07 AM

When approving the return conversion, the value that appears as 369 dollars appears as a state refund of 0 dollars after confirmation. What is the reason for this?

0 3 922
3 Replies
Expert Alumni
Mar 4, 2025 4:37:32 AM

Please clarify your question.

 

  • What do you mean by a return conversion?
  • Are you trying to Amend the return?
  • What confirmation did you get?
  • Did the Federal tax go to -0- also?

Please contact us again to provide some additional details. 

 

 

 

New Member
Mar 4, 2025 5:19:33 AM

There is no problem with my federal tax, but it says ready to mail. Will I receive the money in my bank account or by mail? My state tax was $369. In fact, in the last document I downloaded, $369 appears as a return. But after confirming, the tax home page shows $0 for the State. While doing this, I chose normal e-mail because it did not allow me to receive the documents by e-mail. I would like to change that too.

Expert Alumni
Mar 4, 2025 4:43:10 PM

Can you clarify if you are trying to switch your return form mail in to e-file?