Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Feb 15, 2025 11:23:57 AM

What should I do E-File failed Validation I verified for software updates and all is up to date

It says that there is not a Matching file with FTB what should i do?

0 6 2742
6 Replies
Level 1
Feb 16, 2025 12:02:02 PM

I filed the Fed alone and it went through.

 

It's just my State that fails validation. I'm in California

Expert Alumni
Feb 17, 2025 9:26:45 AM

Here are several troubleshooting steps that you can try:

Level 1
Feb 17, 2025 2:56:05 PM

I'm not on Windows. 

TT did update and then everything went through. So it was your software that was the problem. 

Returning Member
Mar 15, 2025 4:24:07 PM

If you live in CA, you will not be able to e-File your CA return in 2025.  You will need to print it and mail it in.  There are no workarounds.  I discovered this after 3 phone calls.  My final call was escalated 3 levels over 2 hours. The final resolution specialist discovered an internal update that the CA state returns cannot be e-filed.  You can still e-file your Federal return.

Level 15
Mar 15, 2025 4:31:17 PM

I efiled both federal and California from the Desktop program on Feb 19.  And guess what!  CA sent my refund the very next day!!  I got it a couple days later.  

Level 1
Mar 15, 2025 8:31:15 PM

I did