What is the support email address??? This is complete BS. I PAID for premium help and can't email them. Does anybody know how I can email them? I don't have a phone now.

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1 Best answer

Level 15

Jun 1, 2019 10:17:22 AM

TurboTax does not provide support through email.

If you are unable to use phone support, you can contact a TurboTax Support agent directly through messaging at Facebook or Twitter for assistance.

https://twitter.com/TeamTurboTax
or
https://www.facebook.com/turbotax

Or you can start a thread on your issue in this forum, and may receive help here, unless it is something account-specific.

You can start a thread at the link below.

https://ttlc.intuit.com/questions/new

When you go to the form at the link, the first box is for a summary of your question, like a title, and is limited to 170 characters.. If you need more room, lower on the form you will come to another box with plenty of room to enter details. This is a public Internet forum, so don't post any personal info.

Level 15

Jun 1, 2019 10:17:22 AM

TurboTax does not provide support through email.

If you are unable to use phone support, you can contact a TurboTax Support agent directly through messaging at Facebook or Twitter for assistance.

https://twitter.com/TeamTurboTax
or
https://www.facebook.com/turbotax

Or you can start a thread on your issue in this forum, and may receive help here, unless it is something account-specific.

New Member

Jun 1, 2019 10:17:25 AM

You may be able to get an internet phone number that you can use. Search the internet for how to do this and which are free

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What is the support email address??? This is complete BS. I PAID for premium help and can't email them. Does anybody know how I can email them? I don't have a phone now.