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New Member
posted Apr 11, 2020 11:01:40 PM

What is the number to talk to someone live

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3 Replies
Level 15
Apr 11, 2020 11:05:38 PM

Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 9 p.m. Pacific time

 

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

 

https://twitter.com/TeamTurboTax

or

https://www.facebook.com/turbotax

New Member
Jul 8, 2020 5:03:05 PM

Im at the end of preparing and sending my taxes.  I've been asked for my email address and I haven't used it for a number of years.  Cant the code be sent to my phone?

 

Expert Alumni
Jul 10, 2020 6:39:04 AM

Please see this TurboTax FAQ for more information if you are having trouble with your verification code https://ttlc.intuit.com/community/security/help/what-if-i-m-having-trouble-with-my-filing-verificati....

 

You can update your email address.

  1. Select Not your current email address?
  2. Select account settings.
  3. On the Intuit Account screen, update your email address under Sign In Security.
  4. Return to the File section and select Start next to Step 3.

Your new email address will be listed on the verification code page and you’ll receive another verification code at that address.