Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Apr 6, 2023 7:12:00 AM

What do you do if recaptcha screen is frozen in cycling stage?

0 1 130
1 Replies
Intuit Alumni
Apr 6, 2023 8:49:59 AM

You may want to try a different browser or try clearing out your browser's cache and cookies. Please see How do I delete cookies? and How to clear your cache for more information. 


If you need additional assistance, please feel free to contact Customer Support so you can speak with a TurboTax representative who can assist you. 

@debra-derek