Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Mar 24, 2021 3:59:33 PM

W-2 DOESN'T HAVE BOX D, AND TURBOTAX DOESN'T LET ME GO FURTHER EVEN I LEAVE IT BLANK OR PUT FAKE INFORMATION. HOW CAN I CONTINUE TO WORK?

In W-2 Box 'd' Control Number is missing. I can't enter any fake number or remain it empty - TurboTax doesn't allow me to go to the next page. What should I do?

0 6 807
6 Replies
Level 15
Mar 24, 2021 4:01:28 PM

Delete the W-2 and re-enter manually.

New Member
Mar 24, 2021 4:02:30 PM

I am doing it manually, and it doesn't work

Level 15
Mar 24, 2021 4:08:04 PM


@ya_berezka wrote:

I am doing it manually, and it doesn't work


You have to delete the whole W-2 and then re-enter it.

Enter w-2 in the Search box located in the upper right of the online program screen.  Click on Jump to w-2

You will land on the screen showing the W-2 that has been entered.  Click on the trash can symbol to delete the W-2.  Then click on the box to Add a W-2 to enter the W-2 again.

New Member
Mar 24, 2021 4:14:58 PM

I've done (deleted) it already 3 times, unfortunately it keeps asking me the same info in Box d.

I do not know what to do:((((

Level 15
Mar 24, 2021 4:19:24 PM


@ya_berezka wrote:

I've done (deleted) it already 3 times, unfortunately it keeps asking me the same info in Box d.

I do not know what to do:((((


Box D of the W-2 is not required to file a tax return so there should be nothing in that box.

You will have to clear your tax return and start over to get rid of this problem.  Do not import the W-2.  Enter the W-2 information from the paper copy you have.

 

If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over. Click on Tax Tools on the left side of the program screen while working on the 2020 online tax return. Click on Clear & Start Over.

 

 

 

 

New Member
Mar 24, 2021 4:25:59 PM

Actually, I took a picture of the form on my iPhone and downloaded it. And it worked!

 

Uph....it's different this year... before it was much more easier without any problems after entering manually....

 

Thanks for your responses!!!