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New Member
posted Jun 7, 2019 3:14:39 PM

Update for turbotax 2018 for mac failsso I can not open my tax return

download of update seems to finish, but installation fails. Program then quits

0 2 809
2 Replies
Level 15
Jun 7, 2019 3:14:41 PM

First - restart the Mac.   If that does not fix it then:

Corruption could have occurred in the Application or in an associated preference or support file.

The best remedy is to totally uninstall TurboTax and all associate files and then re-install. That will not delete or change any .tax2018 data file that had already been created with the tax data.

To uninstall the application and all associated files need to be deleted and then the application reinstalled. If there was a state then the state must also be reinstalled.

Here is a FAQ for how to uninstall Mac
https://ttlc.intuit.com/questions/1901210-remove-uninstall-turbotax-for-mac

https://ttlc.intuit.com/questions/1901209-reinstall-turbotax-mac

New Member
Sep 20, 2019 1:32:35 PM

I want to keep the tax return as it was submitted - not modified after an update