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New Member
posted Mar 20, 2020 10:14:52 AM

Unable to view federal return?

At the top of the app, there’s a section that says something like “your federal  return was accepted” and under it there is a button for “download/print return.” When I click that, it only brings up my STATE return. Why can I view my federal return? It was accepted by the irs over a month ago.

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1 Replies
Intuit Alumni
Mar 20, 2020 5:53:14 PM

You may need to update your app. Please try the following:

  • Completely shut down your phone or tablet.
  • Restart your phone or tablet.
  • Update Google Play/iOS if asked.
  • Relaunch the TurboTax mobile app and try it again.

You can also check the IRS Where's My Refund link and the TurboTax website