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New Member
posted Dec 15, 2024 1:45:33 PM

Unable to open Turbotax Premier 2024

I purchases the program from Amazon and was able to install it on my Windows PC with no problem.  I was also able to open and import last year's tax information.  Since that time, I have been unable to open the program.  I have deleted and reinstalled it several times without success.  I have tried many of the suggestion on the Intuit website.  I have also downloaded a new version of the installation file.  Nothing works.

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3 Replies
New Member
Dec 15, 2024 1:59:41 PM

Same problem!

New Member
Mar 7, 2025 7:16:12 AM

I have the same issue. Downloaded TurboTax in mid-Dec and today it will not open. Deleted and tried to reinstall download version purchased from Amazon and it does not work!

Who can I contact to get support?

Employee Tax Expert
Mar 11, 2025 7:39:44 PM

Please see this link to confirm your purchase was from an authorized retailer.

 

If it was, use this link for guidance on finding your license code.  This site also has an option to contact us if you are unable to find your license code.

 

@Holly3001