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Level 3
posted Jan 30, 2024 9:16:25 PM

unable to import 2022 turbotax into 2023

I have a 2022.TAX2022 file.

I just installed 2023 TurboTax on my Mac.

I attempted to load 2022 tax file to get started but got the following error:

 

The document "2022.TAX2022" has the wrong tax year or some other issue that prevents us from opening it. Please make sure you have the right file and try again.

 

I went and started TurboTax 2022 to see if I could read it and I had no problem. I opened it, and saved it again with the 2022 version.

I tried once again to load/import it in the 2023 version and got the same error.

0 3 480
3 Replies
Level 15
Jan 30, 2024 9:24:27 PM

Are you trying to open it or import it?  You need to Transfer it before you start a 2023 return.

 

How to Transfer into the Mac Desktop program
https://ttlc.intuit.com/turbotax-support/en-us/help-article/data-systems/transfer-last-year-return-2021-turbotax-software/L0SKCGkzn_US_en_US?uid=ldqe65tw

Level 3
Jan 31, 2024 7:26:21 AM

Yes, I was trying to transfer it, but then got that error

Expert Alumni
Feb 1, 2024 7:56:14 AM

Were you able to solve your issue?  

  

If not, please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service