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Returning Member
posted Apr 6, 2024 12:18:04 PM

TurboTax wont let me e-file using a dummy USA phone number

I've just tried to file my Federal tax return and TurboTax won't let me file it.   It gives me the following message: 

 

"The IRS allows taxpayers to electronically file a maximum of 5 federal returns with the same phone number.  This phone number has already been used to file 5 returns. ...... "

 

I live overseas so I cannot put my UK phone number into TurboTax as it WON'T TAKE IT.     But TurboTax still insists on a USA daytime phone number.    In the past I've just put in [phone number removed] which TurboTax would take and I could e-file my return.   Now I get the above error and cannot file.  I've tried other fake phone numbers and still get the same error. message.  Please help. 

 

 

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Expert Alumni
Apr 8, 2024 10:34:34 AM

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service