To change your Advantage subscription use the procedure in this TurboTax support FAQ - https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-update-or-confirm-the-info-in-my-turbotax-advantage-account/01/25883
As an Advantage subscriber even if you order a CD you also receive a free desktop installation file in your download account. Just sign onto your download account using your Advantage User ID - https://shopping.turbotax.intuit.com/unified/downloads?route=myaccounts
To change your Advantage subscription use the procedure in this TurboTax support FAQ - https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-update-or-confirm-the-info-in-my-turbotax-advantage-account/01/25883
As an Advantage subscriber even if you order a CD you also receive a free desktop installation file in your download account. Just sign onto your download account using your Advantage User ID - https://shopping.turbotax.intuit.com/unified/downloads?route=myaccounts
I did not receive my CD for this years (2020) taxes. I did get an email telling me the date expired n my credit card, however I sent an email by return giving you the new date. If you still need the expiration date, please email me or call at [phone number removed]. I need the the CD or a download ASAP. I will need the same program as last year. Please advise my status. Thank you.
If you are having issues and need assistance, please contact customer support. Please see the Customer Support phone number here. If you would like to reach out through our website, please see the TurboTax FAQ below for contact information: https://support.turbotax.intuit.com/contact/