Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Returning Member
posted Feb 4, 2022 9:01:28 PM

Turbotax running slow after state tax import

Everything was running fine with Turbotax until I loaded the California State Tax Form.

Now it is very sluggish. Takes several minutes to make each entry.

Any thoughts?

Thanks.

0 4 355
4 Replies
Intuit Alumni
Feb 5, 2022 8:47:54 AM

If you are using TurboTax online, I would suggest the options below to fix this sluggish issue:

  • Check your internet connection, then try to logging out and sign back into the program. 
  • Also, try clearing your cache and delete your cookies and signing back into the program.  
  • You may also try a different browser.  

Returning Member
Feb 5, 2022 2:23:42 PM

No, I am running on desktop.  Thanks. 

Intuit Alumni
Feb 5, 2022 3:29:49 PM

Please ensure the Desktop software is up to date as well. You can run a manual update by following the instructions here

 

If you need immediate assistance, please click here to contact customer support. 

Returning Member
Feb 5, 2022 3:53:15 PM

Yes, I have done an update. Still slow. 

I will contact customer support.

Thanks.