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Level 2
posted Apr 16, 2023 4:05:52 PM

TurboTax Premium Service for $45

Hello,

 

I am almost ready to submit my Federal efile online; however, TurboTax shows the payment options for the Premium Service fee of $45. I'm confused about the fee, I bought the TurboTax Premium from Amazon for $82. I did the tax return myself, I provided the service myself, why there is an additional $45 service fee? 

Can this fee be waived? Thanks.

 

0 10 2983
10 Replies
Level 1
Apr 16, 2023 4:13:10 PM

There is an option for a $45 audit protection fee. You may have accidentally checked that box.

New Member
Apr 16, 2023 4:16:47 PM

TurboTax Premium Service is an optional add-on package for any paid version of TurboTax Online.  You don't need it to prepare/e-file your taxes.

 

It's described at this link:  https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-product-orders/premium-services/L3Eq2UXII_US_en_US

Level 2
Apr 16, 2023 4:18:24 PM

Thanks for your comment. I confirmed that I did not check on Audit Defence. I did not pay for this $45 in the past at all. I'm still confused about the charge. Please help. why I need to pay for it. 

New Member
Apr 16, 2023 4:21:04 PM

You don't.  Just don't click the "Add Audit Defense" button.

Level 2
Apr 16, 2023 4:21:35 PM

Thanks, do you have step by step on how to remove it? I did not add the Audit Defence as shown in the screenshot above, but the software still charges $45. Please help.

Level 2
Apr 16, 2023 4:22:18 PM

I did not add the Audit Defence, but it still charge for $45.

Level 15
Apr 16, 2023 4:25:27 PM

Pay with your credit card.  You do not want to pay $45 to have the $25 state e-file fee paid from your federal tax refund.

Level 2
Apr 16, 2023 11:35:36 PM

Hello all,

 

To conclude this, the page that shows $45 TurboTax Premium Service fee will be there regardless whether you click for the Audit Defense or not. You just need to proceed to pay with credit card, then the charge will be $25 for the CA state efile only. I hope it helps others could potentially mislead with this $45 service fee. 

 

Intuit Alumni
Apr 17, 2023 8:24:41 AM

Per your screenshot, you can't remove Audit Defense, because you do not have it. It is asking you if want to add it, if so click on Add Audit Defense. You can continue on without adding it.

@Kai_W

Level 1
Feb 19, 2024 12:02:38 PM

thank you for posting. very helpful!