turbotax premier state download loop for NJ - continue on Feb 18

Same 'looping' effect as others mentioned. Now it's Feb 18th. I am trying NJ state tax.I have tried all the actions listed in this post.

State install/e-file update loop: State not installed after installation or TurboTax needs to update prior to e-file (intuit.com)

Also confirmed the actual state form is available. I can google and found the actual form but turbo tax not working.

Please help.

645

Level 15

Feb 19, 2024 7:58:19 AM

First, try clearing your browser's cache and deleting your cookies, then try again. See the TurboTax Help articles How to clear your cache and How do I delete cookies? for guidance.

If this doesn't help, see the TurboTax Help article Why am I stuck in a loop in the File section of my return?. It’s a different procedure than what you undertook before.

Returning Member

Feb 22, 2024 5:07:35 AM

Hi,

Please note this is for the PC version NOT the online version. Thus the issue persist. And it's the issue about after downloading I cannot even open the state tax, have not got to file yet.

Need help on the 'PC version' for windows.

Expert Alumni

Feb 25, 2024 6:16:36 AM

Yes, there is a recently updated procedure for solving this issue. Please follow this link for more.

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turbotax premier state download loop for NJ - continue on Feb 18