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New Member
posted Feb 22, 2025 12:00:14 PM

TurboTax Premier 2024 won't Activate on Windows 11

2024 TurboTax Premier installed on Windows 11.  When I start up the TurboTax program on my laptop, the Activate Screen pops up, lists the correct product code, and provides no path forward whatsoever.  

When I investigated reinstalling, TurboTax stated that I already have it installed.

Does anyone have a recommendation?  Thank you.

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3 Replies
Expert Alumni
Mar 2, 2025 11:31:47 AM

Please see the following thread that provides possible solutions to your issue:

 

Downloading TurboTax with Windows 11

 

@Dale43 

New Member
Mar 8, 2025 8:53:12 AM

I was running TurboTax Premier 2024 on Windows 10 and after upgrading to Windows 11 it won't start. I tried repair and also re-install and neither of these options worked. How do I fix it?

Expert Alumni
Mar 12, 2025 6:58:23 PM

Some TurboTax customers who are attempting to activate their 2024 TurboTax Desktop product may experience an issue with being looped back to the sign-in screen with no error message, after attempting to sign-in.

 

We’re currently working to resolve this issue. If you’d like to receive progress updates, sign up below.

 

Why am I seeing the sign-in screen after attempting to sign in for activation of 2024 TurboTax Desktop software?

 

If this is not your issue, you can try contacting TurboTax Support. 

 

@rsoltis